Common questions

Chapter I - Types of DPF Machines / Technology / Choosing a DPF Machine

The DPF Otomatic machines stand out by incorporating a 3-stage Hybrid cleaning method, compared to the single-stage methods used by competitors. This advanced approach combines both wet and dry cleaning techniques, and in 2024, it has been further enhanced with an AI algorithm for superior cleaning efficiency.

Yes, the Otomatic DPF machines are designed for global use, with successful deployment across continents including Europe, North America, and Australia. Incorporating both the pneumatic method popular in the US and the European hydrodynamic method, these machines offer versatile adaptability to various types and shapes of DPF filters in vehicles worldwide, thanks to their comprehensive range of connection adapters.

Yes, Otomatic offers direct sales worldwide, and the machines can also be purchased through sales agents collaborating with Otomatic. The company is continuously expanding its global network of sales agents to facilitate access to its products.

Each Otomatic machine model comes fully equipped with all necessary cleaning functions for DPF cleaning service. With the purchase of a machine, our customers receive a complete starter pack, ensuring they have everything needed to begin DPF cleaninig immediately.

Investing in additional features options from Otomatic can enhance the machine's usability, reduce operator work time, eliminate manual labor, and improve working conditions. These upgrades are designed to optimize the cleaning process further.

Yes. Otomatic offers a range of machines, from budget-friendly models starting at 16,500 EURO to advanced AI-based machines at 46,000 EURO, catering to various financial capabilities.

Otomatic has prepared a comprehensive guide, "Before You Buy a DPF Machine," available in multiple languages on our homepage, to help customers make informed choices based on their specific needs.

Turkish DPF machines often do not have advanced technology to clean DPFs, they can be considered as simple pressure washers that do not take into account the unique requirements of DPFs, leading to inadequate cleaning and filtration.

In a closed-circuit DPF machine system, proper filtration is crucial as the cleaning fluid is reused. Otomatic provides superior filtration to prevent the monolith from moving within the DPF housing.

Otomatic uses dedicated filtration cartridges designed for DPF filters, effectively addressing contaminants like soot, ash, and oils, unlike general filters used by competitors.

Competitors often resort to generic solutions like bag filters, candle filters, or air filters for trucks, reflecting a lack of specialized knowledge and compromising cleaning effectiveness.

The hydrodynamic wet cleaning method is highly regarded for its effectiveness, surpassing pneumatic blowing, ultrasonic washing, and thermal cleaning methods.

Yes, Otomatic's hybrid approach combines hydrodynamic and pneumatic methods, offering a comprehensive cleaning solution by ensuring removal of all residues, including those from water evaporation.

AI automation minimizes operator involvement by selecting and adjusting cleaning parameters in real-time, simplifying the process to just installing the DPF and pressing start, thereby enhancing efficiency and precision.

Chapter II - DPF Machine Operation / Technical Issues

For Otomatic DPF machines not equipped with AI, Otomatic offers an intuitive touch-screen operator panel that allows for setting individual cleaning programs and adjusting them as needed. The operator needs to install the DPF in the machine's cabin, select the desired program via the touch screen, and press start. AI-equipped machines automate this process, requiring only DPF installation and pressing the start button, with the AI adjusting cleaning parameters for optimal results.

Regular maintenance of an Otomatic DPF machine includes checking and replacing the filtration cartridges as needed, ensuring the cleaning fluid is at the correct level and purity, and performing general inspections of the machine's components for wear and tear. Detailed maintenance schedules and procedures are provided in the machine's user manual.

In Otomatic DPF machines not equipped with AI, operators can manually adjust cleaning parameters via the intuitive touch-screen panel, setting individual programs as required. For AI-equipped machines, while the AI is designed to automatically select and adjust the cleaning parameters for optimal cleaning, advanced users have the option to manually override these settings if necessary. Caution is advised when making manual adjustments to avoid compromising the cleaning effectiveness.

The AI algorithm in Otomatic machines analyzes the condition of the DPF and its contamination level, then selects the most effective cleaning cycle. It continuously monitors the cleaning process, making real-time adjustments to parameters such as fluid pressure and temperature to ensure thorough and efficient cleaning.

Otomatic DPF machines are equipped with several safety features, including emergency stop buttons, automatic shutdown in case of system malfunctions, and protective measures to prevent overpressure and overheating. These features ensure the safety of the operator and the integrity of the machine and DPF during the cleaning process.

The 3-stage hybrid cleaning technology for DPFs integrates pneumatic cleaning as the initial step, using compressed air to blow out loose soot and ash. The second step, hydrodynamic cleaning, employs high-pressure water to cleanse away any lingering particulate matter. The final stage, thermal cleaning, involves the use of hot compressed air pulses to clean the filter. This method prevents the evaporation of dirty rinse water inside the DPF channels, ensuring the filter is comprehensively cleaned and restored to its optimal function.

Otomatic machines are designed to remove a wide range of contaminants from DPFs, including soot, ash, and oil residues. The combination of wet and dry cleaning methods, along with precise AI-controlled parameters, allows for the effective removal of even the most stubborn deposits.

Otomatic machines are versatile and can clean most types and sizes of DPFs. However, extremely large or uniquely shaped DPFs may require special handling or adapters.

A typical cleaning cycle in an Otomatic machine varies depending on the level of contamination and the specific DPF model but generally ranges from 30 minutes to a few hours. The machine's AI or manual settings optimize the cycle time to ensure efficient cleaning without unnecessary delays.

Yes, Otomatic machines are capable of generating detailed reports on the cleaning process, including pre- and post-cleaning contamination levels, cleaning parameters used, and the overall effectiveness of the cleaning. These reports can be used for quality assurance and compliance purposes.

No, simultaneous cleaning and drying in the same cabin are not possible with Otomatic machines. The technology and process Otomatic uses are based on distinct stages to maximize the effectiveness of each step. This sequential approach ensures that each filter receives thorough cleaning followed by proper drying, avoiding the complications that simultaneous processes might introduce.

The drying process operates at a steady 130 degrees Celsius. Drying time is primarily determined by the size and type of the DPF, with passenger vehicle filters typically taking less time compared to those from commercial vehicles. While the process is optimized for efficiency, pre-draining excess water and employing compressed air can further reduce drying times, especially for larger or more soaked filters.

The flushing water should be replaced at least once every quarter, although this frequency may increase based on machine usage and the level of contaminants being removed. Regular replacement ensures the cleaning solution remains effective.

Filtration cartridges should be replaced approximately after cleaning 50 DPFs. However, this is a general guideline, and the actual frequency can vary depending on the amount and type of contaminants removed. Operators should monitor cartridge performance and replace them as needed to maintain cleaning efficiency.

Operators can identify the need for cartridge replacement through increased differential pressure readings, indicating that the cartridges are nearing or have reached their capacity. Regular monitoring helps ensure that the cleaning process remains effective and that the machine operates within its optimal performance range.

Virtually all DPF filters are suitable for cleaning, provided they have not sustained mechanical damage. Filters with intact ceramic cores that have not been compromised by cracking or other physical damages can be effectively cleaned. It's crucial to assess each filter before the cleaning process to ensure it is a viable candidate for restoration.

Installation techniques vary by machine model but generally involve secure attachment methods that accommodate the diverse shapes and sizes of DPFs. For AI machines, installing DPF filters in the cabin involves simultaneously attaching connection adapters to both sides of the DPF filter.

For DPFs from commercial vehicles, Otomatic uses a specialised chamber adapter for trucks, designed to handle DPFs of large sizes and different shapes.

Catalytic converters are installed using straightforward methods that might involve the use of rubber conical adapters to ensure a snug fit. For larger or heavier converters, mechanical assistance, such as an unloading trolley, is recommended to facilitate handling and installation.

Yes, an external air compressor is required to supply the machine with sufficient compressed air. A compressor with a minimum tank size of 200 liters is recommended to ensure adequate air flow for the cleaning and drying processes.

Steam generated during the cleaning process is expelled through a ventilation system, which may include an exhaust fan and external venting. This system ensures that steam is efficiently removed from the cabin, maintaining a dry and safe operating environment.

Otomatic aims to provide a comprehensive set of connection adapters with each machine, covering a wide range of DPF types and sizes. This inclusivity supports the cleaning of diverse filter models, with ongoing updates and additions reflecting new market developments.

The machine's integrated sensors, including back pressure measurement, provide real-time feedback on the cleaning effectiveness. Successful reduction in back pressure to acceptable levels indicates a thoroughly cleaned filter, ready for reinstallation.

Complete drying is crucial to ensure that no moisture remains, which could lead to soot and ash adhesion or other issues when the filter is back in operation. Proper drying confirms the cleaning process's completion and the DPF's readiness for service.

Uncontrolled application of excessive flushing fluid pressure and air pulses can damage the ceramic core. Otomatic machines feature flow-regulating inverters and safety valves to prevent such damage.

Chapter III - Service and Warranty

Yes, Otomatic designs its DPF machines with user-friendly maintenance in mind. The majority of routine maintenance and some minor repairs can be performed independently by the machine operator. Otomatic provides detailed manuals and online resources to guide users through these processes, ensuring that maintaining your machine is straightforward and manageable.

Otomatic ensures that all necessary parts for the maintenance and repairs of your DPF machine are readily available. This commitment to supplying genuine and compatible parts helps maintain the machine's performance and longevity. Operators can order these parts directly from Otomatic or through authorized dealers, ensuring that only quality components are used for maintenance and repairs.

If your Otomatic DPF machine requires servicing beyond basic maintenance, Otomatic collaborates with a network of service agents across various regions. To initiate a service request, contact Otomatic's customer service department with a detailed description of the issue. They will guide you to the nearest service agent who can provide professional repairs, ensuring your machine is handled by experts familiar with Otomatic technology.

The standard warranty provided with Otomatic DPF machines covers any manufacturing defects and operational malfunctions encountered under normal usage conditions for a period of 1 year from the date of purchase. This warranty includes parts and labor for repairs performed by authorized service agents.

Otomatic's dedicated customer support team is available to assist with any technical questions or issues you may encounter with your DPF machine. Support is accessible through multiple channels, including telephone, email, and, in some cases, live chat on their website. This team is equipped to offer troubleshooting advice, maintenance tips, and general guidance to ensure you get the most out of your Otomatic machine.

Once the standard warranty period concludes, Otomatic continues to offer support and service options through its service network. While charges will apply for parts and services rendered after the warranty period, Otomatic's commitment to customer satisfaction ensures you have access to expert support and genuine parts to keep your machine in optimal condition.

Otomatic prioritizes the availability of replacement parts to minimize any potential downtime for your DPF machine. Genuine parts are accessible through direct orders from Otomatic or authorized dealers, ensuring that you can quickly obtain the necessary components for maintenance or repairs.

Otomatic DPF machines are designed for easy setup, eliminating the need for professional on-site installation. Initial setup procedures, such as filling the water tank, adding detergent, and connecting to power, are simple enough to be completed by the user. Otomatic provides online training sessions to familiarize new owners with the operation of their machines, ensuring a smooth start.

While the primary language for service support is Polish and English, Otomatic utilizes modern communication tools that feature language translation capabilities. This approach allows Otomatic to offer technical support and service assistance in multiple languages, catering to a global customer base and ensuring that users receive the help they need in their preferred language.

Chapter IV - DPF Business | Opportunities | Requirements

Yes, there is still room for new DPF services as the market continues to grow annually. Interestingly, the increase in service providers boosts service interest due to its popularization and accessibility. Despite the trend toward vehicle electrification, the DPF filter market is projected to continue growing, highlighting ongoing opportunities for new entrants in the service sector.

The global Diesel Particulate Filter (DPF) market, valued at USD 12.8 billion in 2022, is projected to reach USD 35.2 billion by 2032, growing at a CAGR of 10.8% from 2023 to 2032. Europe leads with over a third of the market share in 2022. The North American market is only slightly smaller than Europe's, reflecting the region's robust demand for cleaner diesel technologies. Asia-Pacific is anticipated to see the fastest growth, driven by stringent environmental standards and the rising need for efficient diesel engines.

Yes, DPF (Diesel Particulate Filter) cleaning services indeed have a promising future. Despite the global trend towards vehicle electrification, diesel-powered vehicles will continue to be a significant part of transportation for the foreseeable future. This persistence is due to diesel engines' efficiency, durability, and suitability for heavy-duty and long-distance applications, ensuring their ongoing demand. Consequently, the need for DPF cleaning services will remain strong as these vehicles require regular maintenance to comply with stringent environmental emissions standards, reinforcing the importance and potential growth of the DPF cleaning market.

To start a DPF cleaning service, you will need a DPF cleaning machine, a space of approximately 30 square meters with ventilation, a registered business, and a positive attitude.

The DPF service market is quite fragmented. A significant share is held by specialized service centers focused exclusively on DPF cleaning, offering free pickup and delivery for local automotive workshops. Additionally, there are automotive workshops that own a DPF cleaning machine for their use and occasionally provide cleaning services to other friendly workshops. This diversity in service provision caters to various customer needs, making flexibility and specialization key components of a successful DPF service business model.

Yes, the fleet market is experiencing dynamic growth in the utilization of DPF cleaning services. All heavy and light commercial vehicles are equipped with diesel particulate filters. For fleet owners with over 100 vehicles, it is cost-effective to purchase a DPF cleaning machine. Those with smaller numbers of vehicles tend to use local DPF cleaning services. This trend underscores the critical need for DPF maintenance across various scales of fleet operations.

Success in a competitive market depends on your commitment and strategy. Competing on price alone might not be the best approach. A more effective strategy involves offering cleaning services using new hybrid technology - DPF Hybrid. Most of your potential clients currently use the widely available wet hydrodynamic cleaning technology. Offering both wet and dry cleaning services can serve as a compelling selling point, distinguishing your services in the market.

The income from a DPF service can vary widely. With operational costs for cleaning a DPF filter at about 10 EURO and service charges ranging from 100 to 250 EURO, there's a significant profit margin.

Key factors include the volume of business, your pricing strategy, operational costs, and the competitive landscape in your area.

Securing contracts with fleet owners, forming partnerships with automotive workshops, and offering direct services to individual vehicle owners can establish a consistent client base

Yes, utilizing advanced cleaning technologies like the DPF Hybrid method can enhance your service offering, potentially increasing your income by attracting more clients looking for superior cleaning solutions.

Yes, as long as they are not mechanically damaged.

You can typically offer a 12-month guarantee on the effectiveness of the cleaning. It's important to understand that a DPF filter acts like a container for impurities. Your responsibility is to clean it without causing any damage during the process, and that's where the guarantee of cleaning effectiveness applies. After that, the effectiveness and lifespan of a DPF filter largely depend on the vehicle's condition. Therefore, offering a guarantee on the DPF filter's effectiveness based on driving a specific number of kilometers is a common myth and misunderstanding.

Besides DPF cleaning, a service center equipped with an Otomatic machine can also provide cleaning services for vehicle catalytic converters. Additionally, you can offer minor repairs such as: - Replacing sensors, - Maintaining and servicing the steel casing, - Repairing the ceramic parts of the filter or catalytic converter. These complementary services can enhance your service offering, making your center a one-stop solution for exhaust treatment system maintenance.

Yes, Otomatic is actively expanding its global network of DPF machine sales agents. The company welcomes individuals and businesses with experience in automotive workshop equipment, automotive parts regeneration, and automotive parts wholesaling. Those interested in new business opportunities should fill out and submit the application form available on the Otomatic website for review and potential collaboration.

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